From our dock to their door, end to end.
Explore every step we handle, from supplier delivery to customer shipment, plus the optional add-ons.
More control at
every step.
Receiving & inspection
Incoming supplier packages are matched to your order by order code or tracking number, then counted, photographed, and checked for visible issues.
Neutral repacking
Supplier outer packaging, invoices, and other sellers' materials are removed in a compliant way, and the item is repacked cleanly.
Shipping label & tracking
We create the label for domestic or eligible international shipping and send the tracking number to you.
Branded touches
We can add your logo stickers, thank-you cards, and flyers. Personalized A4 notes are available too.
Returns handling
A separate service for receiving returned packages, checking their contents, and reporting their condition.
International DDP
DDP options for Canada, the UK, and Australia. Duties and VAT/GST are billed separately at actual cost.
Standard fulfillment
What's included in our published base rates.
- Package receiving and order matching / inspection
- Visible damage report with photos
- Proper removal of other sellers' packaging materials
- Standard neutral mailer or poly bag
- Shipping label and tracking details
Add what you need.
You supply the stickers and thank-you cards. Shipping eligibility is confirmed separately.
Important operating notes
✓ Please do
- Create each order in your dashboard before you buy from the supplier.
- On the supplier site, put your name and the order code on the recipient line, and Unit plus your suite code on the address line.
- Add the supplier tracking number in your dashboard (optional, but it speeds up matching).
- Enter the recipient address, package contents, and an accurate declared value.
- Ask us about restricted items before you ship them.
! Limits and prohibited items
- We don't process counterfeit or knockoff branded goods.
- We never remove country-of-origin or required product labels.
- Customs values can't be declared below their real value.
- Batteries, aerosols, liquids, food, and similar items may face extra restrictions.
Let's prep your first package together.
Tell us about your store and order volume, and we'll suggest the setup that fits.